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Frequently Asked Questions

Being a buddy can be a rewarding and fun experience, but we understand that you might have questions before you get involved. Below, you’ll find the most commonly asked questions we get - if your query isn’t listed, feel free to email us.

General enquiries

buddy(su) is a peer-to-peer support scheme, co-ordinated by uea(su), that brings students together and helps students make the most of their time at UEA. buddy(su) matches current UEA students with first year or foundation year students according to their needs, circumstances and interests - such as area of study and hobbies. A buddy(su) volunteer will meet up with their matched buddies and help them share their experience of UEA, find academic and social opportunities and be a friendly face through their first year at UEA. Trained by uea(su) and its partners, buddy(su) volunteers will share lots of valuable tips and useful information about UEA and the fine city of Norwich; a friendly and knowledgeable face for any new UEA student. buddy(su) volunteers have already gone through the transition of a new start: getting used to the campus; negotiating the different types of study; and have tackled the highs and lows of the first term, making them an invaluable source of knowledge as a new student’s ‘go to person’.

If you have been at UEA for at least one academic year and want to help new students settle in, you can sign up here.

Being a buddy

buddy(su) volunteers receive a wide range of training to support those they are matched with and support their own personal development. This training includes but is not limited to mental health awareness, anti-racism, LGBTQ+ and confidentiality.

  • Have a positive impact on another student’s experience at UEA.
  • Develop and expand your skill set, including communication, problem solving, time management, active listening, using initiative and confidence.
  • Valuable experience for your CV.
  • A flexible role which can be completed around your studies.
  • Earn a volunteering reference.
  • Optional training courses available throughout the year.

We will ensure that:

  • You are given appropriate training to undertake the role.
  • All your personal data is stored in accordance with GDPR/our privacy policy.
  • You are given the opportunity to give feedback on your experiences.
  • You receive regular updates about buddy(su) via our monthly newsletter.

If you have any questions about volunteering with buddy(su), please email us.

  • Undertake a counselling role or solve your buddy’s problems, instead signpost to appropriate support services at UEA or get in touch with the buddy(su) team.
  • Give your buddy money, pick them up from the airport or proofread academic work.
  • Prioritise your buddy over your studies and other major commitments. Your buddy should understand that you are also a student and that you are undertaking a volunteer role.