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Frequently Asked Questions

Being a buddy can be a rewarding and fun experience, but we understand that you might have questions before you get involved. Below, you’ll find the most commonly asked questions we get - if your query isn’t listed, feel free to email us.


What is buddy(su)?

buddy(su) is a peer-to-peer support scheme, co-ordinated by uea(su), that brings students together and helps students make the most of their time at UEA. buddy(su) matches current UEA students with first year or foundation year students according to their needs, circumstances and interests - such as area of study and hobbies. A buddy(su) volunteer will meet up with their matched buddies and help them share their experience of UEA, find academic and social opportunities and be a friendly face through their first year at UEA. buddy(su) mentors, trained by uea(su) and its partners, will share lots valuable tips and useful information about UEA and the fine city of Norwich; a friendly and knowledgeable face for any new UEA student. buddy(su) volunteers have already gone through the transition of a new start: getting used to the campus; negotiating the different types of study; and have tackled the highs and lows of the first term, making them an invaluable source of knowledge as a new student’s ‘go to person’.

I’m a postgraduate, is this for me?

Absolutely! It's assumed that postgraduate students should already know everything works, when we know that's not the case. Whether you're returning as a postgraduate or joining the UEA community, having someone who knows the campus and what to expect is just as valuable for you.

What happens when I sign up to buddy(su)?

You will receive a confirmation email from the buddy(su) team. Once we are able to match you with a volunteer, you will receive an email from them with their introduction and opportunity to meet and discuss any particular issues you have or just to chat! It is expected that buddies will meet up on campus in the first week of term. In that first meeting, you will both agree on how often you meet, when and where and what you plan to get out of it. After that, you will have access to staff support to ensure you both get the most out of this scheme. If you are signing up during the academic semester, you will be matched as soon as possible – there’s no deadline for joining buddy(su) – we’re here for you!

I need some advice, can I ask my buddy?

Buddy(su) volunteers are trained to help support you to settle in to life at UEA and will be a great source of knowledge for everyday life as a student. Where a buddy is unable to answer you queries or you need specialist advice they will be able to sign post you appropriately.

How do I apply to be a buddy(su) volunteer?

If you have been at UEA for at least one academic year and want to help new students settle in, you can sign up here.

What type of training do buddy(su) volunteers receive?

buddy(su) volunteers receive a wide range of training to support those they are matched with and support their own personal development. This training includes but is not limited to mental health awareness, anti-racism, LGBTQ+ and confidentiality.